New terms for borrowers already in arrears
Banco Nación announced a substantial improvement in refinancing conditions for clients whose debts are classified in Situación 3 or higher, the category the Central Bank's rating system reserves for the most serious delays. The bank said the aim is to make it easier for borrowers to bring overdue obligations back into order and to offer options matched to each client's repayment capacity.[S1][S2]
Two separate schemes were set out according to the currency of the refinancing. Debts originating in personal loans and credit cards can be restructured in UVA at a nominal annual rate of 7.5% over terms of up to 120 months, a notable drop from the rates normally charged on such operations, supported by an inflation-linked adjustment mechanism that offsets the lower nominal financial cost.[S1][S2]
The second scheme allows refinancing in pesos at a nominal annual rate of 25% for clients who pay their installments on time, with terms of up to 96 months. In both cases the longer repayment windows are intended to produce a more affordable installment and to align financial commitments more closely with each borrower's economic situation.[S1][S2]
What the bank says the measure achieves
According to the entity, the new conditions represent a significant reduction in financial cost and allow cancellation periods to be extended, favoring a more accessible installment and a better fit between commitments and each client's economic circumstances. The bank framed the initiative as a deepening of its policy of accompanying clients facing financial difficulty.[S1][S2]
The bank also said the move reaffirms its commitment to providing solutions that contribute to financial inclusion and to restoring its clients' borrowing capacity. The announcement comes amid record delinquency among households, a phenomenon that has persisted for months without clear signs of returning to normal.[S1][S2]
Record delinquency and how risk categories work
Delinquency on personal loans reached 16.4% in June, while credit card arrears stood at 12.6%. Within that picture, the risk categories the financial system uses to classify debtors are central to understanding who qualifies for programs of this kind: Situación 2 covers delays of between 60 and 90 days, while Situación 3 groups those who have accumulated between 90 and 180 days of arrears.[S1][S2]
Both categories involve clients who have moved beyond occasional non-payment and who need a refinancing scheme to prevent the debt from deteriorating further. The same diagnosis has led other institutions in the financial system to launch similar programs in recent weeks, in some cases under specific regulations and with limited geographic reach.[S1][S2]
Reducing financial cost and extending repayment periods has become one of the main tools for trying to ease the situation of indebted households. The rate cuts and longer terms pushed by Banco Nación add to other initiatives in the financial system aimed at the same objective, though each institution applies its own conditions and scope.[S1][S2]
Earlier rate cut and the bank's refinancing record
As a precedent, Banco Nación had already lowered its nominal annual rate for refinancing credit card balances with arrears of between one and 85 days from 35% to 29%. That measure took effect on Monday and covers operations of up to 30 million pesos, with terms of 24 to 60 months.[S1]
According to the entity, refinancing 10 million pesos over 60 months would move from an estimated installment of 354,900 pesos to 317,400 pesos. The difference would amount to 37,500 pesos per month and 2.25 million pesos in nominal terms across the whole period.[S1]
During 2026, Banco Nación refinanced 109,507 operations belonging to 95,626 users, for a total of 503.3 billion pesos. The entity also offers other alternatives for clients with commitments inside and outside the bank, including plans to consolidate its own debts at a fixed rate in pesos or in UVA, options to gather obligations from Banco Nación and other institutions under UVA financing, and mechanisms to cancel or reschedule overdue personal and commercial debts, with terms of up to 120 months.[S1]
